1:1 time limit for basic licenses on free/paid accounts

Forum|Forum|3 years ago
April 22, 2022
13 replies
9 views

Does anyone know about the above different types of basic license? Some of my colleages using free accounts are getting notification that they will need to upgrade to pro for 1:1 meeting over 40mins by early May. Is this correct? Is Zoom really starting to cut down free license's meeting time? I have found this article in Zoom: Time limits for Zoom Meetings. But it has a lot conflicts within the article and I am not sure what to believe now. Has anyone got the same problem?

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Viviana6

Newcomer

Today I had 2x 1 to 1 meetings cut off at 40 minutes (a message after 30 minutes appeared saying the call will end in 10 minutes) without any previous warning. Very embarrassing and indelicate because I use it for my counselling work. I wish I had been informed before.

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spr007

Newcomer

I am in the same situation. One to one counselling and with no prior communication had to cut the session and start off again. I'm debating moving platforms as its quite an expense to go to Pro. However I wonder if they'll find 1000's of users in the same position and alter the times?

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HRobbie

Newcomer

Zoom's communication has been very poor but I do understand where they are coming from. Guess they have fully considered the potential reputational damage resulting from their decision and approach. We have had 2+ years of a free service. They are offering a discount to people who migrate to the pro service that can be claimed as a business expense. There are other free platforms for those who don't want to upgrade.

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DanielleGrégoir

Newcomer

I got the same problem last week. So bad...

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