1-1 but have time limit of 40 mins

Forum|Forum|3 years ago
June 21, 2022
2 replies
1 view

This issue only started recently. When I have a zoom meeting with 1-1, the time limit is only 40 mins. I am aware using this happens to group meetings. Can anything advise how to troubleshoot?

M

Mr_Zoomtastic

Community Champion | Employee

Hi @JLCnT,

Starting May 2, 2022, Zoom is changing the meeting duration limit for 1:1 meetings hosted by Basic users on Free and Free (Credit Card Verified) accounts to 40 minutes. This change creates a uniform 40-minute meeting duration limit for all meetings hosted by Basic users on Free and Free (Credit Card Verified) accounts, including group meetings and one-on-one meetings.

For more information: https://support.zoom.us/hc/en-us/articles/5809097508109-Free-account-meeting-duration-changes#:~:text=On%20July%2015%2C%202022%2C%20Zoom,users%20on%20all%20account%20types.

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pds42

Newcomer

With the obscene amount of profit that Zoom makes, it is a travesty that the 30-hour limit has been discontinued for 1:1 virtual conversations. I suppose this is the company equivalent of removing the rent moratorium, because "obviously" the pandemic has ended and everyone is now "back to normal".

Please, Zoom, have a heart. Have some compassion. Be a good corporate citizen and bring back the 30-hour limit for 1:1 users. We're not here to do business for free; rather, we're here to keep in contact with family and friends while struggling financially, socially, and otherwise.