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有许可证但无法分配给任何一个用户

沙番
Newcomer
Newcomer

 我有一个zoom会员可能是可靠的,但现在无法分配给任何一个用户,包所有的人也变成了免费用户。

2 REPLIES 2

Jing
Community Champion | Employee
Community Champion | Employee

沙番

 

你好。

 

麻烦你看一下这个分配许可证的方法能不能解决你的问题。

如果有疑问请联系。

https://support.zoom.us/hc/zh-cn/articles/115004976063-Assigning-Zoom-licenses

 

谢谢。

Jing

我也遇到了相似的问题,按照链接里的操作没有用。网页同时显示:“你的许可证对用户仍然可用将许可证分配给用户或管理你的许可证数量。”和“已超过你的账户的许可证分配上限。请购买更多许可证以提高上限。”

请问是什么情况呢?