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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

We need to change e-mail domain for 550 of our 700 licensed users. How?

Swagmedisteren
Newcomer
Newcomer

Dear Zoom Community.

 

We have 700 users set up with Single Sign on, validated through their e-mail.

 

Due to Restructuring we need to change e-mail domain for 500 of the 700 users.

 

Now, i can change on a user manually, but im restricted to only 3 changes in 24 hours. Is there a way to do this? If they just log in with SSO it creates a new user object and they lose all their History and syncs, furthermore we dont have enough licenses to cover duplicates of all the users.

 

Thanks a lot in advance!

 

Mathias

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