User being logged out of outlook plugin via web outlook

[kv12]

Hi all,

I have a user that uses the Outlook website. Via that website, she uses the Zoom plugin and logged in via SSO. She is constantly being logged out and having to log back in. No other user in the org is having this problem. She is obviously pretty frustrated at this point, but my team has no idea how to fix it. Does anyone have any ideas?