Unable to edit single instance of recurring meeting with Outlook add-in

Forum|Forum|2 years ago
November 6, 2023
17 replies
6 views

Hello,

I have been having an issue recently where when creating a recurring meeting, if needed, I am unable to change a single instance of the meeting. Whether that is changing the time of the meeting, or the optional participants of the meeting.

Either I will get no error and the change will not take effect, or I will receive error 4502 or error 3000.

My Zoom application is up to date, I have tried performing Outlook troubleshooting as well but nothing has seemed to work.

Please advise!

Thank you

Calendar Events

1

10kb

Newcomer

Also having same issue as aburnett with Zoom plug-in for Outlook. When trying to update (cancel) a single instance of a recurring meeting, I get error 4502. I have updated Zoom, rebooted multiple times, uninstalled and reinstalled the plug-in. I look forward to the fix for this!

Oddly, while troubleshooting this, my computer also stopped talking with my printer. Perhaps a coincidence, but odd timing.

Thanks.

P

Peaches379

Newcomer

We've been seeing this for a week now. I put a support case in a couple days ago. Glad to hear it's not just us!

P

Peaches379

Newcomer

Working with support on this. Uploaded logs. Tech tells me the issue is recognized and the backend team is investigating. Hopefully a fix is coming soon!

B

Brett4

Newcomer

Having same issue. Will reply back here if I hear of a solution.

T

TrinityR

Newcomer

We starting seeing this a week ago as well. Support case entered. Please come back and update the group if you have a resolution!

D

detroitcity

Newcomer

Having same issue - Please update this group if there's a fix.