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Trouble syncing contacts and emails across platforms

sschnurman
Explorer
Explorer

I've been a customer going on two years.  I've been mainly using Skype which is being discontinued.  Therefore, I've put all my video conference students onto Zoom.  I was able to sync Google Calendar well enough, so that I could just add the zoom meeting into the existing google recurring appointments through the synced zoom google calendar.  The problem I am having is that I can only see my google emails and contacts in my zoom mobile app.  On the web and in the MacBook zoom app, when I hit contacts I can only see a category called "company contacts."  On the phone app I see all my google contacts listed under Phone Contacts and Cloud Contacts, fine.  I do not see these categories on the MacBook Zoom app.   Am I doing anything wrong?  Any advice on this is appreciated. Thank you.

1 ACCEPTED SOLUTION

meriment
Contributor III
Contributor III

Within Zoom there isn't a way to sync your contacts from multiple platforms. Syncing your Google calendar to Zoom won't make your contacts appear in Zoom when you try to schedule meetings. You will need to type out the individual emails each time you schedule meetings. You could schedule the Zoom meetings directly in your calendar or using a Zoom app, Salepager, that auto-populates past contacts as you type when scheduling a Zoom meeting.

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2 REPLIES 2

meriment
Contributor III
Contributor III

Within Zoom there isn't a way to sync your contacts from multiple platforms. Syncing your Google calendar to Zoom won't make your contacts appear in Zoom when you try to schedule meetings. You will need to type out the individual emails each time you schedule meetings. You could schedule the Zoom meetings directly in your calendar or using a Zoom app, Salepager, that auto-populates past contacts as you type when scheduling a Zoom meeting.

Excellent I appreciate your advice