cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Desktop App 5.15.7 "Mail" shows notification dot but hangs on "Loading"

sc_abbot
Newcomer
Newcomer

Since there's no "Mail" location (fwiw, there's no "Calendar" either), I'm using "Team Chat."

 

This is a business account, but it’s a small business. And before everyone starts giving me helpful Windows tips, thank you but I’m on a Mac (OS 12.6.7 Monterey). The ironic thing about this is that I DON’T want to connect my mail, but I DID want to connect my calendar. Now I’m stuck with a Mail notification dot that drives my OCD nuts.

 

Scrolling to the bottom of my (online) Zoom Account Profile, under "Others," Calendar, Contact, and Mail all have Read and Write checked. No way to change (uncheck) them there. If I click the "Edit" button next to my Microsoft account, and sign into that, Zoom just replies with a message that I’ve successfully connected my calendar. Again.

 

Is there a chance that this was set at the company level, and (say) Mail can’t be synced because of settings there, but Zoom Desktop still thinks it should sync, so we get into an "open the pod bay doors, Hal" situation of two competing mission directives? THANKS folks!

0 REPLIES 0