cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Desktop App 5.15.7 "Mail" shows notification dot but hangs on "Loading"

sc_abbot
Newcomer
Newcomer

Since there's no "Mail" location (fwiw, there's no "Calendar" either), I'm using "Team Chat."

 

This is a business account, but it’s a small business. And before everyone starts giving me helpful Windows tips, thank you but I’m on a Mac (OS 12.6.7 Monterey). The ironic thing about this is that I DON’T want to connect my mail, but I DID want to connect my calendar. Now I’m stuck with a Mail notification dot that drives my OCD nuts.

 

Scrolling to the bottom of my (online) Zoom Account Profile, under "Others," Calendar, Contact, and Mail all have Read and Write checked. No way to change (uncheck) them there. If I click the "Edit" button next to my Microsoft account, and sign into that, Zoom just replies with a message that I’ve successfully connected my calendar. Again.

 

Is there a chance that this was set at the company level, and (say) Mail can’t be synced because of settings there, but Zoom Desktop still thinks it should sync, so we get into an "open the pod bay doors, Hal" situation of two competing mission directives? THANKS folks!

0 REPLIES 0