Configure NAA for Office add-ins

Forum|Forum|1 year ago
January 16, 2025
19 replies
0 views

Got an email saying that we need to enabled NAA by the 27th of January.

I am trying to enable the NAA in the Zoom web portal using the KB article (https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0078410). I follow all the steps but once I put in the office creds and approve the permissions it kicks me back to a Zoom site that says uh-oh page not found. This feature is still not enabled.

Email

D

dlamparty

Newcomer

I get the same thing.

D

dlamparty

Newcomer

Same thing happened to me. I think that I might go the custom application route.

G

GregR21

Newcomer

Same

Uh oh!

F

FixingStuff

Newcomer

Same here. I reached out to a Zoom rep directly, and will update here if they are able to help.

B

babston

Newcomer

I am also getting the same Uh oh response page.

D

dlamparty

Newcomer

I created a custom application and I am not sure what that did. LOL. I have a opened a ticket with support.

J

JH01

Newcomer

Same here. The app is registered in the Azure portal and appears to have correct permissions but the "Enable Nested app authentication for Outlook Add-in SSO" option in the account settings does not remain enabled.

K

kevin-l

Newcomer

I am also getting the same. Is there a way to flag this to Zoom Support?

F

FixingStuff

Newcomer

I created a helpdesk ticket and linked this thread. They should be aware by now.

K

kevin-l

Newcomer

Awesome. Thanks!

T

TGG-Aerin

Newcomer

I just completed a 54-minute phone call to support. I was told they have problems on the back end the engineers are working to resolve. Strangely, while I was on the phone with them, I got the toggle to accept the permissions and stay enabled. However, the Zoom-Office-Add-in-NAA app in the Enterprise Applications does not look fully cooked. I hope to get a follow-up from Zoom on the open ticket later.