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Calendar Link

HLITSteve
Newcomer
Newcomer

‎2024-01-08 08:16 AM

Hello everyone! 

 

I am trying to support a user with an issue they are having with the calendar feature in their Zoom desktop application. The user is signed in with their work account, Zoom Outlook plug-in is installed, but I cannot connect the Outlook calendar to their Zoom desktop app. I clicked the "Add Calendar" option to link it, but a Window pops up saying the admin needs to grant access for this feature. On the back end, I don't see a setting to change for this. Anyone know what setting this might be?

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1 REPLY 1

Frank_TB
Community Champion | Customer
Community Champion | Customer

‎2024-01-08 10:12 AM

Hello,

 

You may need  the Outlook admin needs to approve it, not the Zoom admin.

 

Most larger organizations have an IT team and one of them will manage Office 365/ email.

 

 

Regards

If my reply helped, don't forget to click the accept as solution button!

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