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You are restricted from screen sharing in this meeting

Forum|Forum|4 years ago
January 12, 2022
6 replies
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When I am holding a meeting as the host a get this message when I try the screen sharing function. Could please anybody tell me why this happens and how to sort it out?

Thank you in advance

Best answer by Dan_ZoomSE

Hello @Fluvia06 ,

Go check your meeting settings in the Zoom Portal. It looks like you have screen sharing disabled.

If this has answered your question, please click the Accept as Solution button below so that others in the Community may benefit as well.

Thanks!

Dan_ZoomSEAnswer

Employee

Hello @Fluvia06 ,

Go check your meeting settings in the Zoom Portal. It looks like you have screen sharing disabled.

If this has answered your question, please click the Accept as Solution button below so that others in the Community may benefit as well.

Thanks!

F

Fluvia06Author

Newcomer

Hi Dan,

thank you for your helpful reply, it worked when you posted the solution but it is happening again now.

Apologies for the late reply.

Regards,

Fluvia06

K

Krista58

Newcomer

I am having exactly the same issue. I have screen sharing enabled, my setting looks exactly like the image you provided. I can share when I'm in a meeting alone but as soon as a participant joins I get that message.

Help...

Dan_ZoomSE

Employee

Hello @Krista58

Take a closer look at the setting just below the one in my red box... that one prevents sharing when guests (unauthenticated users from your account) join a meeting. Make sure that this setting is not enabled. It may be the cause of your issue.

If this has answered your question, please click the Accept as Solution button below so that others in the Community may benefit as well.

Thanks!

K

Krista58

Newcomer

Hello @Dan_ZoomSE - thanks for replying, it isn't enabled.

Dan_ZoomSE

Employee

Are you using Zoom on a personal computer or your work computer? It is possible that your company has disabled this setting through Group Policy or installer settings.

If you sign in to the same Zoom account on a different computer or mobile device does it work?

K

Krista58

Newcomer

I still get restricted on a different device. Any other suggestions?

K

Krista58

Newcomer

I'm on my personal computer and it's my personal account.

Let me see if it works on someone else's computer.

L

LAR2023

Newcomer

Is the menu with the 'Personal' and 'Admin' sections only visible to Admin users? I'm a member of a Zoom group and don't see a menu like that. Would the Admin for the group need to set screen sharing so that, as a host, my screen sharing isn't restricted?

H

HelenJoy

Newcomer

None of this worked for me - I get an error message that I can't share when external people are present