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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Switching computers - OnZoom

Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-09-25 11:02 AM - last edited on ‎2023-12-12 11:01 AM by Community Moderator | Employee

I attended an OnZoom event from my laptop and then wanted to switch to my desktop.

 

When I tried to login to the event on my desktop, it said I had already logged in from another device - even though I was logged out from my laptop.

 

Is switching devices not possible?

 

Thanks

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AustinP
Zoom Employee
Zoom Employee

‎2021-09-27 09:55 AM

@Rupert,

 

The best way to go about switching devices for OnZoom events is to access your 'Tickets' dashboard (https://on.zoom.us/e/view/t/order) from the device you wish to use to join the OnZoom event. 

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