Issue with "View event" and "Join" Links Redirecting to Zoom Homepage | Community
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Newcomer
May 30, 2024
Question

Issue with "View event" and "Join" Links Redirecting to Zoom Homepage

  • May 30, 2024
  • 2 replies
  • 0 views

In the free entry confirmation email, which is scheduled to be sent once someone registers for the event, there is a hyperlink with the text "View event" and a button that says "Join." The problem is that clicking on either of these redirects us to the zoom.com/us homepage instead of the event page. We don't know how to change the link for both. As it is, it might discourage many people who do not understand why they are being redirected there.

    2 replies

    DeniseLahat
    Community Champion | Customer
    Community Champion | Customer
    June 8, 2024

    are you seeing this in the TEST EMAIL?  If so the links there dont actually work.  You should test with an actual email address.

     

     

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    June 10, 2024

    Have you published your event? The links aren’t active until the event is Published.