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2022-05-14 12:02 AM
Hi,
After a 3hr meeting I got a 1hr recording and two files that did not convert. I did tape as usual with a few pauses in between during breakout rooms. The only difference is my collaborator was a co-host and tried to record. Her recording did not work at all. How do I convert the rest?!
Thanks for your help!
2022-09-12 12:54 PM
Hi @CarineBarco! I'm really sorry to find that you have not yet received a response from the community. In the case that you still need this recording, please review this article on how to troubleshoot local recording issues. If that does not help, please let me know and I will get you in contact with our support team. Thank you!
Carla,
Zoom Community Team
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