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Confirmation emails bad formatting in Outlook

brandigital
Explorer
Explorer

‎2023-02-01 11:50 AM

Confirmation emails are appearing much too wide in Outlook and other email clients. It seems that Zoom has arbitrarily modified the formatting of Confirmation and Reminder emails starting in January 2023. The new format is not responsive in Outlook, so the person reading the email has to stretch it out horizontally to view the full content.  By contrast, the same emails are constrained horizontally when viewed in GMail.

 

There is something in the template code that is not being interpreted properly in Outlook.  Also seeing this in eMclient. (See attached screen captures.)

 

Is there any way to fix this or roll back the template change?

 

- brandigital 

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