Clients in Mexico cant join my meeting | Community
Skip to main content
Newcomer
February 1, 2023
Question

Clients in Mexico cant join my meeting

  • February 1, 2023
  • 2 replies
  • 0 views

Hi there!

My clients in Mexico get an error message that they are not permitted to join my meeting.  Any ideas on how to change that?  Thanks!

 

    2 replies

    CarlaA
    Community Manager
    Community Manager
    February 2, 2023

    Hi @Mahara , thank you for your contribution to the Zoom Community!

    Would you mind sending us a screen shot of the error message that they receive? If not possible, can you reply to this thread with the exact verbiage of the error message? 

     

    Thank you! 

    Carla,
    Zoom Community Team

    Newcomer
    March 13, 2023

    Hola como esta

     

    Newcomer
    April 28, 2023

    Has anyone found an answer to this problem?  I'm having the same issue with my invitees in Mexico.

    Alguien ha encontrado una solución a este problema? Tengo el mismo problema con mis invitados de Mexico.