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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Big meetings

Integradesac
Newcomer
Newcomer

I changed the currency I use to pay my bill to make it more affordable for large gatherings. However, now the change won't let me buy anything because it says the payment hasn't been updated yet, but I've already paid my monthly bill. Does anyone know what I can do?

1 REPLY 1

jrmagno
Zoom Employee
Zoom Employee

Please submit a ticket to our billing team to get this updated. 

log in to your web portal and go to support.zoom.com