"Send Preview Email" is not sending the sample to my email

Forum|Forum|4 years ago
September 28, 2021
2 replies
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"Send Preview Email" is not sending the sample to my email.

I have tried a few different upcoming webinars and clicked "Send Preview email" to myself and it is not sending. I have tried to send the follow up, confirmation and other emails to check my edits with no success.

I have changed the email address to check on that and no luck.

Please help.

CarlaA

Community Manager

Hi @TW-Catherine! Welcome to the Zoom Community.

I realized you didn't receive a reply to your post. Are you still having this issue? If so, please check out the following knowledge base article and let me know if that helps! https://support.zoom.us/hc/en-us/articles/360032808951-Not-able-to-receive-emails-from-Zoom

Zoom Moderator

-CA

T

tmag13

Newcomer

This did not help me. I am not receiving preview emails either and the article is not much help.