"Host not Found" error | Community
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cheyenneapauley
Newcomer
January 19, 2023
Question

"Host not Found" error

  • January 19, 2023
  • 12 replies
  • 0 views

Hello, upon trying to create a webinar through OnZoom, I keep getting the "Host not Found" error. I can't figure out why this keeps happening. Has anyone else figured this out yet or know how to fix it? Thank you in advance!

    12 replies

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    Newcomer
    HousePeace
    Newcomer
    January 19, 2023

    I have had the same problem today and have spent hours trying to figure this out due to an OnZoom ticketed event I hosted. I am hoping this is a temporary glitch.  I am hoping some OnZoom admins will address this.

    C
    Newcomer
    CarlosIratzu
    Newcomer
    January 19, 2023

    I have a problem with my account I can't make any changes to my events or add people I get host_not_found any news  on this problem how we can fixed

    E
    Newcomer
    ellefaith
    Newcomer
    January 20, 2023

    Hello, did you find a resolution to this problem? I just signed up and I'm getting the same error. I tried chatting with an agent and they couldn't figure it out.

     

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    Newcomer
    JaySeales
    Newcomer
    January 20, 2023

    I'm having the same issue!  Can't create a new event as I'm getting the host_not_found error code as well.

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    Newcomer
    HousePeace
    Newcomer
    January 20, 2023

    This has still not been resolved. I have tried reaching a person from Zoom, but I keep getting the help bot, which does not help at all. 

    J
    Newcomer
    JohnW2
    Newcomer
    January 23, 2023

    while it's nice to earn a 'chatty badge'...I'd really like to know what's going on with this "host not found" error

    H
    Newcomer
    HousePeace
    Newcomer
    January 22, 2023

    The problem is still not resolved. I noticed that someone else posted about it here today January 22 (Sunday). Here is what I wrote on their post:

    I have had these same problems with OnZoom since last week (Thursday January 19): unable to edit tickets for an event, or add any tickets, getting the "host not found" message, unable to record as well. I reached a zoom help person via their chat bot (you have to type in "representative" to get someone). The guy didn't know what I was talking about and did not fix anything. He started a help desk ticket which I filled out immediately and I have not heard anything from zoom since then (it is now Sunday evening January 22). I tried to create a new meeting on OnZoom, and it will not save anything, and repeatedly gives the message of "host not found." I have never had these problems before. I have customers who paid for a class and I am unable to hold up my end of the bargain because OnZoom isn't working and no one is fixing this problem. 

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      Newcomer
      momscomputer
      Newcomer
      January 23, 2023

      Same issue, 'host not found.' Can't create new classes or manage present classes. 

      Support has been sadly, unhelpful and unknowledgable. We work with Senior Citizens and this will hurt them.

      At a minimum Zoom should have the courtesy of a response? Or even better a solution. 

      J
      Newcomer
      JohnW2
      Newcomer
      January 23, 2023

      I just got this quick pop-up message which said the same thing...has anyone heard from support on this?

      J
      Newcomer
      JohnW2
      Newcomer
      January 23, 2023

      I've looked around and don't seem to find anything about what to do when getting a 'host not found' error...can anyone advise? what does this mean and what's the impact?

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      Newcomer
      momscomputer
      Newcomer
      January 23, 2023

      About 10 hours ago someone responded to my support ticket and advised to clear history/cache, logo out of browser, wait 5 minutes,  then retry. Didn't work for me, told them on the ticket and haven't heard back. 

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