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Newcomer
May 21, 2025
Question

change email sender name - webinar

  • May 21, 2025
  • 2 replies
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How can i change the sender name on confirmation emails for my webinar. At present it is my personal name, I want to change it to my company name.  I have a Workplace Pro account.

    2 replies

    Newcomer
    June 21, 2025

    You can set up smtp and route emails through your own company domain using APIs to ensure the sender name is your company name. If you are not a developer there is a Zoom app, Salepager, that lets you send confirmation invitations for your webinars that come from your company name.

    paul97Author
    Newcomer
    June 23, 2025

    Thanks that's great, I'll ltake a look at Salepager

    Newcomer
    June 22, 2025

    You can’t fully customize the sender email address in Zoom webinars, but you can change the sender name that appears on invitations and reminder emails. Go to Webinar Settings → Email Settings → Branding, and you should see the option to edit the sender name.

    I ran into a few quirks while setting this up and shared some helpful steps here: executordeltacom  — might be useful if you're dealing with attendee confusion or deliverability issues.