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D
Explorer
DMcGowan
Explorer
July 12, 2022
Solved

Zoom Events for Chromebook?

  • July 12, 2022
  • 5 replies
  • 0 views

Hi Zoom Community,

 

Wondering if there are updates on how well Chromebooks perform with Zoom events. Many of our clients will have Chromebooks. Does the Chromebook add-on help here at all? 

 

Thanks in advance,

Deborah

      Best answer by PeteRyan

      Hi Deborah,

       

      I would not run an event using the Chromebook as my platform, especially if it involves sharing screens. Your audio will cut out during the presentation and and will require constant maintenance and checks from the audience to know if they can hear you.  The PWA app does not support many of the presenter functions you may be accustomed to using as a one-to-many presenter. Test the living heck out of it before attempting.  It may be a nightmare, 

      I went back to my windows laptop for the sole purpose of hosting Zoom meetings. 

       

      As a client, in a passive mode, the PWA client may be OK for watching the event. You may get some complaints that you are cutting out, but you can then say it's the client's Internet, because they may get messages that indicate the Internet is slow on their end. 

       

       

      5 replies

      TLBainter
      Employee
      TLBainter
      Employee
      July 14, 2022

      Hey, Deborah!

       

      Chromebooks aren't directly supported for Zoom Events, but since they have access to a web browser, some with higher compute capacity may be able to join a Zoom Event. However, this would be the web/browser experience, which won't be the same as the desktop experience.

       

      Attendees on a browser have the following capabilities:

      • Attendees can join events on desktop web browsers and mobile web browsers; both desktop and mobile web browsers support the event chat.
      • Attendees on mobile web browsers will be redirected to the Zoom app when joining a session. The Zoom mobile app is needed for joining sessions.
      • Attendees can participate in Q&A, session polls, and surveys.
      • Attendees can rate their experience and share feedback with Zoom Events.
      • Attendees can switch to the Zoom desktop client at any time from the web browser.

      You can learn more about joining a Zoom Event from a web browser here: https://support.zoom.us/hc/en-us/articles/4404105243405-Joining-Zoom-Events

       

      Hope this answers your question!

      T. L.

        EvelynF
        Community Champion | Employee
        EvelynF
        Community Champion | Employee
        July 15, 2022

        Hi @DMcGowan 

         

        Just following up on what was mentioned above by @TLBainter 

         

        When joining the lobby on a Chromebook, make sure to select the option "Stay on Web". If you select "Join via Zoom instead" you will receive an error message. 

        When joining a session, select the "Join form your browser" when the option pops up. 

         

        Hope this helps! 

          P
          Newcomer
          PeteRyanAnswer
          Newcomer
          July 21, 2022

          Hi Deborah,

           

          I would not run an event using the Chromebook as my platform, especially if it involves sharing screens. Your audio will cut out during the presentation and and will require constant maintenance and checks from the audience to know if they can hear you.  The PWA app does not support many of the presenter functions you may be accustomed to using as a one-to-many presenter. Test the living heck out of it before attempting.  It may be a nightmare, 

          I went back to my windows laptop for the sole purpose of hosting Zoom meetings. 

           

          As a client, in a passive mode, the PWA client may be OK for watching the event. You may get some complaints that you are cutting out, but you can then say it's the client's Internet, because they may get messages that indicate the Internet is slow on their end. 

           

           

            D
            Explorer
            DMcGowanAuthor
            Explorer
            July 21, 2022

            Thanks so much everyone, I really appreciate the insight!

            R
            Newcomer
            RonBarkan
            Newcomer
            November 1, 2024

            Zoom Events don't work on Chromebooks if you are marked as speaker. The option to join through the browser does not appear and you can't download anything to make it work.

            Zoom PWA does not have all the features other clients have for some reason. Somehow, other VC clients work just fine through the browser.

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