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dfbriles
Newcomer
August 20, 2024
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Zoom Events Preregistration Emails

  • August 20, 2024
  • 1 reply
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I have an issue with preregistration emails from Zoom Events. The Join and View Event links that are available to be added to the preregistration email are not working. Instead of using the join link for the preregistered attendee, they are pointing generically to https://zoom.us/. 

 

I see nothing anywhere in the settings where I can edit this. I also can't find any articles that cover this situation. Thoughts?

Best answer by dfbriles

This seemed to have been caused by a participant joining the session during a test prior to the preregistration emails being generated. 

1 reply

D
Newcomer
dfbrilesAuthorAnswer
Newcomer
August 20, 2024

This seemed to have been caused by a participant joining the session during a test prior to the preregistration emails being generated. 

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