Solved: Zoom Events Cloud Recording Settings

Twiggy · ‎2022-01-30

Is there an option for adjusting the resolution on cloud recording with a Zoom Event?

At the moment our recordings are 640p, we have HD enabled within our Zoom account?

DeniseLahat · ‎2022-01-30

You need to ensure that Zoom enable HD 720 on your account. For a Zoom Event you can also ask for a 1 time 1080 if you have a Pro License (if you have Business or plus then you are entitled to have 1080 on your account).

If this was helpful then pls mark Accept as Solution

Denise Lahat
_____________________________
Need more help? Hire a ZoomPro - https://zoompros.guru
and join our FB group https://www.facebook.com/groups/zoomeventpros

View solution in original post

DeniseLahat · ‎2022-01-30

You need to ensure that Zoom enable HD 720 on your account. For a Zoom Event you can also ask for a 1 time 1080 if you have a Pro License (if you have Business or plus then you are entitled to have 1080 on your account).

If this was helpful then pls mark Accept as Solution

Denise Lahat
_____________________________
Need more help? Hire a ZoomPro - https://zoompros.guru
and join our FB group https://www.facebook.com/groups/zoomeventpros

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