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Where are Survey settings in Webinar

MEGaughan
Explorer
Explorer

In the documentation, it says that here are settings in the Survey tab which allow you to check whether you want a pop-up survey or a link in the follow up email. (see below) There is no "Survey Options" setting in my webinar Survey tab. What am I missing? 

 

  1. Scroll down to the bottom of the page and click the Survey tab.
  2. Next to Survey Options, click Edit, and select any of the following check boxes:
    • Show in the browser when the webinar ends: Display the survey in a browser when the webinar ends.
    • Show the link on the follow-up email
  3. Click Save to make the change.

Thanks,
Mary

4 REPLIES 4

Lennie
Zoom Employee
Zoom Employee

You have to create the Webinar then go in and edit to get the Survey options below

 

Lennie_0-1684362045383.png

 

Thanks for the reply. My webinar is scheduled and all set up. Could it be something else? 

Lennie
Zoom Employee
Zoom Employee

Check with your Zoom Admin to confirm that Survey is enabled for Webinar.  

Account Management > Account Settings

Lennie_0-1684422549434.png

 

MEGaughan
Explorer
Explorer

Thanks, Lennie. I was finally able to get the settings to appear. I had to create a survey question and turn on the "follow up email" option. I think it's because if you're not sending follow up email, then it just does the pop-up. But that's just a guess. 


Mary