Webinar attendee screen buttons | Community
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Newcomer
July 28, 2022
Question

Webinar attendee screen buttons

  • July 28, 2022
  • 2 replies
  • 0 views

I facilitate a weekly webinar with 75-100 completely inept students.  They need to have their hands held all the time and cannot have any extraneous buttons in their screen, otherwise they get distracted.  I had gotten my webinar account down to no buttons, I was thrilled! I wake up this morning to run a  test and find a new Closed Captions button and a settings button that I cannot remove!!  WTH??

    2 replies

    ChrisO
    Participant
    Participant
    July 28, 2022

    While it may seem odd the setting for closed captioning is under meeting settings. If you go under the meeting settings you can turn off closed captioning and that button should go away. https://support.zoom.us/hc/en-us/articles/4409683389709

     

    As far as the gear icon it probably appeared because of the closed captioning being enabled and will hopefully disappear upon disabling the closed captioning.

    evpdarcieAuthor
    Newcomer
    July 28, 2022

    Hmm, none of my captions switches are enabled though.

    ChrisO
    Participant
    Participant
    July 28, 2022

    Are you looking in the App or in the web portal ? 

    evpdarcieAuthor
    Newcomer
    July 28, 2022

    I am looking at my settings on the account page on the website.

    ChrisO
    Participant
    Participant
    July 28, 2022

    The only one that should matter is the main "Manual Captions" button seen here.

     

    evpdarcieAuthor
    Newcomer
    July 28, 2022

    Yup, that one is turned off.