Upgraded to 1000 attendees webinar for one month, my previous plan is annual 500 attendees webinar | Community
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Newcomer
February 8, 2022
Question

Upgraded to 1000 attendees webinar for one month, my previous plan is annual 500 attendees webinar

  • February 8, 2022
  • 1 reply
  • 0 views

Hiya Kind Zoom Community,

 

I need help, I recently upgraded to 1000 attendees webinar for one month, my previous plan is annual 500 attendees webinar for an event, it shows my subscription is active.

 

However, my webinar that I made a week ago that already have registrants still show maximum capacity is 500.

 

Does anyone can help me with this problem? Thank you so much.

    1 reply

    DeniseLahat
    Community Champion | Customer
    Community Champion | Customer
    February 13, 2022

    Male sure you have assigned the license to your user under "User management"

     

    If this was helpful pls mark "accept as solution"