Unlicensed and unregistered attendee - hacked? | Community
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R
Newcomer
rlee961
Newcomer
September 13, 2021
Question

Unlicensed and unregistered attendee - hacked?

  • September 13, 2021
  • 2 replies
  • 0 views

We require registration for our webinar events. It appears that a person who was denied registration, was able to attend our webinar.  The were only on it for 20 seconds.  Maybe we weren't hacked but how could this happen?

 

Attendance - 

User Name listed was - Guest

Email -this was that showed up in the email. 

unlicensed_wswvkav518apmedqi0tlzs03pon7_d0mfnayg4taeoo@iamnotadomain.zoomrooms

 

 

    2 replies

    R
    Community Manager
    rn-zm
    Community Manager
    September 13, 2021

    Hi @rlee961, sorry about your unwanted registrant, weird that this happened! I would recommend reaching out to our T&S team and submitting an Abuse Report using the web report form. You can look into the Trust & Safety FAQs, for questions you may have along the process. 🙂

    Rupert
    Community Champion | Customer
    Rupert
    Community Champion | Customer
    September 13, 2021

    Hi @rlee961 

     

    If YOU are using a Paid account, you may also want to consider requiring authentication from your Participants to join your Meetings. This will mean that Participants will need to login with at least a registered Zoom account (even a Free one) to be able to join your Meetings.

     

    This can encourage more accountability from your Participants - and can provide you with more confidence in your attendance data.

     

    Hope this also helps.

     

    Rupert

     

        

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