Unable to Create an Additional Hub in Zoom Events with Unlimited License
Hi Zoom Community,
I am currently facing an issue with creating an additional hub in Zoom Events. Our organization has a Zoom Events "Unlimited" license, and we have around 90 unused licenses. Despite this, we are unable to create more than one hub for one account.
From what I understand, the Unlimited license is limited to a single hub. We are a company of 500 employees and need to manage multiple hubs under the main owner for different groups. My role involves managing these hubs along with volunteers assigned to each hub.
Here are some details:
- We have multiple Zoom Events Unlimited licenses.
- We tried to set up multiple hubs under the main owner, but it didn’t work.
- The support article on Zoom mentions that to create multiple hubs, we might need multiple Zoom Events Unlimited licenses, which seems redundant given our unused licenses.
- We need to manage volunteers without creating new email addresses for each of them, and each hub is dedicated to a specific group of volunteers.
Is there a way to create an additional hub without having to purchase more licenses? Are there any workarounds or specific steps we need to follow to utilize our existing licenses better?
Any guidance or suggestions would be greatly appreciated.
Thank you!
