Split Screen/Pop-up Instructions

[DrewHathaway]

This weekend during an event when we went to split screen speaker.  The 'end-use' viewers all got a large ppt presentation and a tiny speaker view.  There was a little pop-up that gave instructions about customizing your own screen by dragging the adjustment bar in the beginning, yet the pop-up was only there for seconds? Many did not see it or even have time to read it.

It ended up being a big problem because no one could see the speaker and didn't know that they could or even how to drag the adjustment bar.  They were very upset and We didn't understand what was happening to them until finally, someone sent a photo of what they were seeing.

Is there a way to set a timer for the 'pop-up instructions' to be on the screen for a longer time?
Is there anything that we could have done in our settings that would have made their split screen truly split in half?

Thank you so much!

Drew

[Riebap]

I had the same issue.  I could see my screen in full, attendees saw split screen.  I tried every setting during the meeting.  

[MGSR]

Hello @DrewHathaway and @Riebap,

Welcome to the Zoom Community! We're glad to have you here.

I'm sorry for the late response. Unfortunately, there are no settings yet to extend the duration of the pop-ups.

For the orientation, you can let the participants know they can adjust the sizes of the screen share and speaker’s video by dragging the bar between them.

Let us know if you need further assistance. 

[Riebap]

Thank you.

[Frank_TB]

Hello,

Consider having an orientation period at the beginning of the session to explain how the session and tools work.

create a slide based off of this Zoom support article.

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067526 

Regards

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