Screen Share - Webinar Controls Displaying as Black Box | Community
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Newcomer
August 27, 2021
Question

Screen Share - Webinar Controls Displaying as Black Box

  • August 27, 2021
  • 1 reply
  • 0 views

I was sharing my screen (PowerPoint and then a video) in fullscreen mode.  The attendee view showed a black box where my controls were located, which blocked part of the shared content.  I don't believe I had this problem before.  Any ideas?

    1 reply

    Newcomer
    September 7, 2021

     

    WOW! I wish we could receive a solution because this occurs when I'm sharing videos, PowerPoints, etc. Very annoying especially during a huge presentation. 

     

    SEMJMCAuthor
    Newcomer
    September 15, 2021

    During my last webinar, I made a point of not sharing my screen in full-screen mode on my computer and did not have this "black box" problem.  Not sure if it's a full-screen display issue??

    Rupert
    Community Champion | Customer
    Community Champion | Customer
    September 27, 2021

    Hi @SEMJMC 

     

    You may want to look at these options in your Zoom settings: