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Reopen answered questions

Kel_zoom
Newcomer
Newcomer

‎2021-09-15 06:52 PM

We use the Q & A feature during webinars, where customers can comment on questions, so that we can have an ongoing discussion for a single quesiton. However we've noted that when the question is answered, if the customer replies to it the question remains in Answered, which makes it very easy to miss any additional comments. Is it possible for the question to be reopened when it's answered?

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1 REPLY 1

Dobytn
Newcomer
Newcomer

‎2021-09-16 06:13 AM

From my understanding, questions can only be reopened that were dismissed, not answered.

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