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Registered people could not join zoom webinar

MauriceJenkens
Newcomer
Newcomer

‎2023-09-27 02:44 AM

Hi everyone!

 

Recently I had a zoom webinar and many registered people could not enter.

 

I got various "error messages" from different participants.

Some mentioned the host already and another meeting, others they needed a password or a key.

 

I had disables waiting room and I have checked all outgoing and invitation emails had the SAME zoom link.

 

One of my participants was early and satrted the meeting 5 minutes early. I hopped on that link, maybe that was wrong? On the other hand, I had others that had no problem joining.

 

Have you had this before?

 

What would be the best seetings for me to choose if I want to have as little obstacles as possible for my participants to join?

 

Thank you kindly

Maurice Jenkens

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1 REPLY 1

NatalieBurrows
Newcomer
Newcomer

‎2023-11-28 02:21 AM

Hi, did you get a reply on this. I'm concerned this will happen to mine tomorrow as Zoom have lost 30 people from their attendee list compared to my Paypal account. Really terrible.

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