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Mismatch between polls and attendance

vonnie
Newcomer
Newcomer

‎2023-12-01 06:15 AM

I held a webinar in which almost 70 people attended. The webinar contained 5 polls. After exporting a report, it's showing about 10 attendees don't have any record of attendance, but Zoom did record them as completing all 5 polls. Why would attendance NOT be recorded if they completed polls? I need to reconcile this in order to release certificates.

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