cancel
Showing results for 
Search instead for 
Did you mean: 

It's not possible to approve bio's submitted by speakers

TWAI
Newcomer
Newcomer


Trying to follow these instructions but it's not working. 

When I perform step 6 "click Review" no list comes up for approval. Instead I get directed to the event management page of the event itself

Instructions: 
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058193

  1. Sign in to Zoom Events.
  2. In the top-right corner of the page, click your profile picture.
  3. Click Notifications.
  4. Click the Host tab.
  5. In the notification informing you that a speaker bio is ready for your review, click View Details.
     You will be taken to the event creation tab of the Zoom Sessions event setup that has the updates waiting for your review.
  6. At the top of the page, click Review.
    The Review List will appear.
    • You can filter the list of items by clicking the All dropdown menu. Select to filter the items by All, Unprocessed, or Reviewed.
  7. Click the detail you want to review.
    Note: Details that have been updated have the word New (in green) next to them.
    The item you want to review will appear in the right preview window.
  8. Click Approve to approve the change or click Reject if you do not approve of the change.
  9. (Optional) If you reject the change, add a message explaining the edit rejection, then click Send.




1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @TWAI.

 

 

The only things I can think of initially that would cause this is that a co-editor might have already rejected or approved it, or you are using a Co-Editor role that was not granted permission to edit Speakers. Here’s a few screen shots of the process:

 

First of all, I’d skip steps 2-5 and just go straight to the Speaker page:

 

Ray_Harwood_0-1749658946689.png

At this stage, you click Review, and you should see this overlay:

Ray_Harwood_1-1749659091903.png
Try my approach from inside the event and see if that works. Maybe the documented process is broken in some situations, but when I did Step 5, I got here:

Ray_Harwood_2-1749660374258.png

Is this what you meant by the Event Management Page?

 

 


Ray -- check out the GoodClix website.