cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Is the new chat features (jan 2023) only available to meetings and not webinars?

ATAHQ
Newcomer
Newcomer

I have the new zoom downloaded and have changed all the settings - but the new chat features only appear in MEETING and not WEBINAR.    thanks 

 

2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @ATAHQ what chat features are you specifically referring to that are missing In-meeting chat vs Webinar chat?

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

Are Chat Reactions (emojis) and Chat Replies (threads) supported in Webinar Chat? They are listed on this article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064539

 

They work for Meeting Chat but not Webinar Chat.  We can't seem to figure out how to enable them for webinars.