Does the Zoom Webinar platform/license collect attendee emails? | Community
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R
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releon
Newcomer
July 11, 2024
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Does the Zoom Webinar platform/license collect attendee emails?

  • July 11, 2024
  • 1 reply
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We currently use Zoom Meetings which does not collect attendee email addresses for people outside of our organization. We will be switching to Zoom Webinars soon. I've had different experiences when I attend a webinar in the Zoom Webinar platform. Sometimes I'm asked to provide my name and email (I'm not asked to log into my own Zoom account) before I can enter the webinar and other times all I have to do is click on the provided link.

 

Is there an administrative setting in Zoom Webinars that turns on the option to request/require people to enter their name and email?

 

Thanks for your help.

    Best answer by MGSR

    Hello @releon,

     

    I'm sorry for the late response and confusion. For Zoom webinars, it is always required to have a name and email address to join, so if you are not logged in before joining, you will be prompted to enter them. I hope this clears things up.

    1 reply

    MGSR
    Community Manager
    MGSR
    Community Manager
    July 11, 2024

    Hello @releon 

    Welcome to the Zoom Community! We're glad to have you here.

    Both meetings and webinars can be set to have registration by the host.

    You can check out these articles on how to set it up for meetings and webinars.

    Have a great day!

    R
    Newcomer
    releonAuthor
    Newcomer
    July 11, 2024

    Thanks Mark, but that's not exactly what I'm talking about. We have our own registration system that is not connected to Zoom. Upon registration on our website, we provide the Zoom link and password for the event. 

    When I've attended webinars in Zoom Webinars, sometimes I'm asked to log in with my name and email after clicking on the Join link (this is not a registration/authentication step) and other times I'm able to just click on the Join link and enter the webinar. At least I'm pretty sure that's the case. I hope that makes sense.

    Rebecca

    MGSR
    Community Manager
    MGSR
    Community Manager
    August 5, 2024

    Thank you, Mark! We just got our Webinar license up and running. I appreciate your help.

     

    Rebecca


    You're most welcome! I have taken the liberty to mark the answer as a solution. 

    If you need further assistance, please let us know.

    Have a great day!

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