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Currently on a Business plan can I still use the webinar feature without paying for its add-on

voncrib
Newcomer
Newcomer

Do i have to pay for the zoom webinar add-on before I can use the webinar feature? or there is a free plan. Currently I am using the Zoom Business plan, and I expected I could use the webinar feature for free, but seems i cant. Can someone pls guide me

2 REPLIES 2

Mr_Zoomtastic
Community Champion | Employee
Community Champion | Employee

Hi @voncrib,

 

A Webinar add-on must be purchased in order to use the Webinar's features. If you are unable to add the Webinar add-on to your account, please contact your Account manager for assistance. 

Getting Started with Zoom Webinars: https://support.zoom.us/hc/en-us/articles/200917029-Getting-started-with-Zoom-Webinars#h_30de5763-63...

 

If you need more assistance, please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 Please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



If this helped, please remember to click on the "Accept as Solution" button below.

Abdullah123
Newcomer
Newcomer

Must I have a paid zoom plan before purchasing a webinar plan? Or can I just pay for webinars only?