Cannot publish recording to the lobby | Community
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Newcomer
September 16, 2023
Question

Cannot publish recording to the lobby

  • September 16, 2023
  • 1 reply
  • 2 views

I have a recording in my Hub Recordings.   I would like to toggle to publish to the lobby.   The toggle is not active.   What can I do?   Or what should I have done to allow this option.

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    September 18, 2023

    Hi, @ellenfelix.

     

    Could you provide a screen shot of the toggle, with some context around it?

     

    Please see this Zoom Support article for guidance on publishing recordings to the lobby:

    https://support.zoom.us/hc/en-us/articles/4403195498253-Managing-the-Across-Hubs-Recordings-page 

     

    Was the recording from one of the sessions in the event?