Alternative Host link no longer unique?

Forum|Forum|7 months ago
June 24, 2025
3 replies
0 views

Usually when I assign myself (an admin account) as an alternative host to my org's webinars, I get a unique join link with the /s/ character for 'start.'

As of this morning, when I tried to do this for multiple webinars, all I could get was a generic zoom.us/join link. I am then prompted to put in a meeting ID and then got bounced to registration.

I updated Zoom Workplace from 6.4.7 to 6.5.1 but the problem continues. I also tested with a colleagues admin account as alternative host, and they got the same generic /join link

Running on Windows 11

What changed/am I doing wrong?

I would upload screenshots but it says I do not have permission, so you'll just have to believe me.

J

Jwalk

Newcomer

Experiencing the same issue. I know exactly what you are describing. I'm hoping there's a fix coming.

MGSR

Community Manager

Hello there,

I'm sorry for the inconvenience and the late response.

Our technical team has acknowledged this issue and is actively working on a solution.

We do not have an estimated time when it will be fixed, but we will update you on this thread once we have the information.

For now, thank you for your patience and understanding.

S

scottcalhounAuthor

Newcomer

Just wanted to mention that I did another rehearsal and live webinar yesterday and today and the /s/ link was back for me as the alternative host. So at least 2 cases that is working again just like it used to.

J

Jwalk

Newcomer

Yes, it's working well for us too now. We've had successful experiences with the last workshops we delivered. Thank you all for your work in creating that fix!

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