Adding a Webinar License | Community
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L
Newcomer
legan
Newcomer
January 27, 2023
Question

Adding a Webinar License

  • January 27, 2023
  • 3 replies
  • 0 views

I currently have 1 Webinar License in my Zoom Pro account.  When I go to add increase the Webinar license to "2" it will not let me increase it.  The Plus sign does not activate the number to go up.  I cannot purchase another license. Anyone know of a fix for this?  See screenshot of the page I am having issues with.  

    3 replies

    Librarycat
    Community Champion | Customer
    Librarycat
    Community Champion | Customer
    January 31, 2023

    Isn't the Webinar license attached to your Zoom account? In other words, I don't think you can have two licenses on one user?

    L
    Newcomer
    leganAuthor
    Newcomer
    January 31, 2023

    I was told to purchase an extra webinar license in another Community thread so I could add an alternate Host to my Webinar Events.  The hope is to transfer some of my already scheduled webinars over to that Alternate Hosts account so I don't have to mess with the Panelists and settings already in place.  Is that not how you would suggest doing that?

    E
    Community Super Champion | Customer
    ExpertswhoJohn
    Community Super Champion | Customer
    January 17, 2024

    you need a pro account first to add each webinar license, or event, or larger meeting.
    If you want to run two webinar licences for 2 concurrent webinars, you need two pro accounts to have them allocated to.

    eg
    I have 3 pro accounts
    One has a webinar licence
    One has an events licence.
    One has a larger meeting licence

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