zoom plugin in outlook on macbook always show loading status | Community
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Newcomer
October 16, 2025
Question

zoom plugin in outlook on macbook always show loading status

  • October 16, 2025
  • 2 replies
  • 3 views

hi, please help to check this issue, use legacy outlook able to add zoom meeting plugin normally, but cannot use new outlook to add zoom meeting plugin, after click add button, always show loading status, try to reinstall zoom plugin by zoom website, invalid, please help, thanks!

 

    2 replies

    ArvinG
    Employee
    Employee
    October 16, 2025

    Hi @monica110 – I probably would've done the same thing you did. I would think there's some compatibility issue at play here. Can you try to do the following:

    1. Remove the Existing Plugin: Ensure that any existing Zoom plugin is completely removed from Outlook. (Outlook > Access Add Ins > Manage Add Ins > Remove Plugin)

    2. Install from Microsoft AppSource: Download and install the Zoom for Outlook Add-in directly from Microsoft AppSource. This version is designed to be compatible with the new Outlook's framework.

    Let us know if that helped solve it. Thanks!

    Newcomer
    October 29, 2025

    before giving answer check if the options given are relevant