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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Why can't I get support from anyone when I have a paid account?

Enkeli333
Explorer
Explorer

How am I supposed to solve a problem that I can't find the answer to in your Q&A and when I can't speak to a person via telephone or ticket and no one is answering my question in the forum?

 

This is completely ridiculous. I'm trying to run a business.

 

 

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer