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Zoom Clips not loading

Darschoen
Newcomer
Newcomer

I've tried a number of times to create a brief Zoom Clip. I also tried different settings.  Clips between 15-30 seconds. All appear unloadable.  The software says 'the video cannot be loaded either because the server or network failed or because the format is not supported. '  I know it's in Beta testing.  Is this commonly occurring or is there a solution?

2 REPLIES 2

jovasev
Newcomer
Newcomer

Any update on this its still happening to me also

IslandComments
Newcomer
Newcomer

same issues but only when opened on iOS devices ( iPad and iPhone )