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Video Cropped Immersive Circle view

PJdandy
Newcomer
Newcomer

Since upgrading my screen to Dell U4025QW 5K ultrawide monitor (5120x2160 resolution, 21:9 aspect ratio), I experience unwanted cropping in certain viewing modes (e.g., "Immersive Circle"), even though the camera’s feed displays correctly in other applications.

 

My camera is still the same Sony ZV-E1 using Cam link 4K.

 

I have selected maintain original ration option in the settings yet no changes...

 

Any support will be welcome!

 

Thanks,

1 REPLY 1

elliot1
Zoom Employee
Zoom Employee

is possible to upload a snapshot so that we can take a look?  thanks. @PJdandy 
And if change the resolution to 16:9, what will happen?