cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Video Cropped Immersive Circle view

PJdandy
Newcomer
Newcomer

‎2025-05-19 05:40 PM

Since upgrading my screen to Dell U4025QW 5K ultrawide monitor (5120x2160 resolution, 21:9 aspect ratio), I experience unwanted cropping in certain viewing modes (e.g., "Immersive Circle"), even though the camera’s feed displays correctly in other applications.

 

My camera is still the same Sony ZV-E1 using Cam link 4K.

 

I have selected maintain original ration option in the settings yet no changes...

 

Any support will be welcome!

 

Thanks,

Topics:
0 Likes
1 REPLY 1

elliot1
Zoom Employee
Zoom Employee

‎2025-05-30 11:00 AM

is possible to upload a snapshot so that we can take a look?  thanks. @PJdandy 
And if change the resolution to 16:9, what will happen? 

0 Likes
Related Content