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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Error message when trying to record a Clip

jenwbrewster
Newcomer
Newcomer

I continue to receive an error message when trying to record a clip. It says "Please log in first to start recording a Clip. (Error Code: 206) but I am logged in. Is anyone else receiving this?

 

 

4 REPLIES 4

VGA
Newcomer
Newcomer

I have the same issue.  Did you find a solution?  Please help.

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

Are you meeting the Zoom Clips requirements? 

Prerequisites for enabling and using Zoom Clips

  • Basic, Legacy Enterprise, Zoom One Pro and higher, Zoom Meeting EDU, Zoom One Education, Healthcare new and Online BAA
    Note: Not available to Zoom United, EDU K to 12, and Healthcare Old BAA
  • Zoom desktop client for Windows and macOS: version 5.15.5 or higher


https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057723 

 

Regards

If my reply helped, don't forget to click the accept as solution button!

 

VGA
Newcomer
Newcomer

Thank you for your reply.  I have the Zoom Pro plan.

 

samphilpot
Newcomer
Newcomer

I had this issue and you need to be logged in in to the desktop app as well as the web version for it to open.