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Clips - The audio works but the video does not play

strnar
Newcomer
Newcomer

‎2023-08-14 04:55 PM - last edited on ‎2023-08-17 01:40 PM by Community Moderator | Employee

I've recorded a clip but experiencing some issues with the video output. Audio works but I get a black screen throughout.

  • The link can be accessed here:

           https://us05web.zoom.us/clips/share/BHVzMDQgLi5aEldYtMmXB1pHHcPppujDN4JlGXLtehuE1vdo9fQ

However, when I go in Zoom, click on the clips tab, I can see the video and it works fine there. Please refer to the screenshots attached.

 

Please advise.

 

Thank you

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