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Can't Delete cloud recording

tplearning02
Newcomer
Newcomer

‎2025-12-23 08:53 AM

One recording has been stuck in a "Trimming in Progress" state. It's been like that for more than a year. Want to delete it to claim some space, but there is no option to delete it. How can I get it done? There is no option anywhere to submit a ticket or something.

Thank you for any suggestions.

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2025-12-26 08:29 AM

Welcome to the Zoom Community, @tplearning02.

 

Your best bet is to submit a Support Ticket with all the details: date, meeting ID, etc. This will require handling from Zoom staff with access to your account; here in the Zoom Community, we don’t have access to that info. 


Ray -- check out the GoodClix website.
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