cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Zoom Rest API

dlawrence
Newcomer
Newcomer

When  I tried to save the acuity users - zoom integration  I was given the this message:

 

Zoom Error: We had some trouble connecting to your Zoom account. The error we received was "Access to the Zoom REST API has been denied for this user. Contact Zoom Support for details."

4 REPLIES 4

colegs
Community Champion | Employee
Community Champion | Employee

@dlawrence I am not familiar with the acuity integration, but if it is the Acuity Scheduling app, I see that it requires admin access to meetings, users and the account.  If you are trying to set this up for a user without these admin permissions, the integration will fail.

 

colegs_0-1647748348068.png

 

dlawrence
Newcomer
Newcomer

Thank you for your response. I have full admin access.

colegs
Community Champion | Employee
Community Champion | Employee

@dlawrence Were you able to get the application installed?

mhappick
Newcomer
Newcomer

Were you able to resolve this? Facing the same issue.