Zoom Games Keep Opening in Browser Instead of App? | Community
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T
Newcomer
TracyZoom
Newcomer
December 26, 2021
Question

Zoom Games Keep Opening in Browser Instead of App?

  • December 26, 2021
  • 1 reply
  • 0 views

I'm struggling to get games working so that I can play with family/friends - I installed LGN poker, and it opens up right in the Zoom program along with the meeting of friends who are trying to play together. However, for my friend, every time she goes to open the game in the Zoom meeting, it redirects to a browser and just says in the Zoom meeting itself "LGN Poker is open in your browser. Please position your browser window next to Zoom to play"

This is becoming very frustrating, as some people who want to connect via Zoom and play are not very technologically savvy and don't want to have to juggle multiple windows. Also, one of us doesn't have to do this, and it seems to work fine directly in the Zoom program whlie others are required to use a browswer.

Does anyone know why this might be so that we can get the game to work for everyone directly in the Zoom program?

    1 reply

    R
    Community Manager
    rn-zm
    Community Manager
    December 29, 2021

    Hey @TracyZoom, I'd reach out to the Developer Support for the game to see what your friend can do when trying to join in the client rather than the browser, you can reach out to LGN Poker support here https://play.livegamenight.com/support

     

    I would also maybe Uninstall LGN Games for Zoom and reinstall LGN Games for Zoom, 

     

    Let me know if they're able to help! 

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