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Zoom Call center not working since Salesforce summer release

dstookey
Newcomer
Newcomer

‎2023-06-13 10:29 AM

We are on the Zoom App (AppExchange Link: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000000qEuqEAE) not the Zoom for lightning app. 

 

We noticed that since the summer release, our production users can no longer click to dial in Salesforce. There is no error, but the phone icon is greyed out Greyed out.png

 

Does anyone have a solution for this? 

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vbanotu15
Newcomer
Newcomer

‎2023-09-12 01:39 PM

we are facing similar Issues with  the production users can not  click to dial in Salesforce. There is no error, but the phone icon is greyed out and it wont respond anything. did anyone find any solution with this issue ????

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